Privacy Policy

Through this data protection policy, SPTRANSFER, informs users of its website about how their data will be managed so that they can freely and voluntarily decide whether to provide the requested information.

This website respects and protects users' personal data. As such, you should know that your rights are guaranteed.

At SPTRANSFER we ensure compliance with the following principles to guarantee your privacy:

• We never request personal information unless it is truly necessary to provide the services requested by the customer.
• We never share our users' personal information with anyone, except to comply with the law or when we have the user's express authorization.
• We never use your personal data for purposes other than those stated in this privacy policy.

It should be noted that this Privacy Policy may be modified to adapt to new regulatory requirements, so users are advised to review it periodically.

SPTRANSFER has adapted this website to comply with the requirements of Regulation (UE) 2016/679 of the European Parliament and Council of April 27th, 2016, and Law 3/2018 on the protection of personal data and digital rights guarantees (LOPDGDD), as well as Law 34/2002 of July the 11th, on Information Society Services and Electronic Commerce (LSSICE or LSSI).

Controller in charge of your personal data

• Company Name: SPTRANSFER 2014 S.L., (hereinafter, SPTRANSFER).
• Tax ID (CIF): B73862567
• Address: Avda. Francisco Salzillo, nº 223 piso 2º, Ofi 13
• Building: Edf. Washington 1 Pol. Ind. San Gines 30169
• Phone: (+34) 968 11 55 22
• Email:  HYPERLINK "mailto:info@sptransfer.com" info@sptransfer.com

We implement all the technical and organizational security measures required by current legislation to process our users' data.

Principles we apply to your personal information

When processing your personal data, we apply the following principles in accordance with the requirements of the new GDPR:

• Lawfulness, fairness, and transparency: We will always request your consent for the processing of your personal data for one or more specific purposes, which we will inform you about in advance with complete transparency.
• Data minimization: We will only request data that is strictly necessary for the purposes for which it is required.
• Storage limitation: Data will be kept only for as long as necessary to fulfill the intended purposes.
• Integrity and confidentiality: Your data will be processed in a way that ensures adequate security and confidentiality. SPTRANSFER will take the necessary precautions to prevent unauthorized access or misuse of our users' data by third parties.

How have we collected your data?

The personal data we process comes from:

• Contact form

• Email

• User registration

What are your rights when you provide us with your data?

Interested individuals have the right to:

• Access: Access your personal data held by SPTRANSFER.

• Rectification: Modify or correct any inaccurate data held by SPTRANSFER.

• Erasure (Cancellation): Delete your personal data from SPTRANSFER's database when it is no longer needed.

• Objection: Object to the use of your data for any purpose other than the one you selected for the services provided by SPTRANSFER.

• Portability: Request the transfer of your data in an automated file to another company from SPTRANSFER's database.

• Restriction: Limit the use and duration of your data processing by SPTRANSFER, in this case, data will only be retained according to tax regulations and for legal claims.

• Withdrawal (Right to Be Forgotten): Request the removal of your history, if applicable, from the Internet (See GDPR).

Lastly, we inform you of your right to file a complaint with the relevant data protection authority, in particular with the Spanish Data Protection Agency. (https://www.agpd.es/portalwebAGPD/index-ides-idphp.php)

Interested parties may access their personal data, request the correction of inaccurate data, or request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, individuals may request the restriction of their data processing, in which case the data will only be retained for the establishment, exercise, or defense of legal claims.
In specific situations and for reasons related to their personal circumstances, individuals may object to the processing of their data. SPTRANSFER will cease processing the data unless there are compelling legitimate grounds or it is necessary for the exercise or defense of potential claims. As a data subject, you also have the right to data portability, meaning you can receive the personal data you have provided to us and transfer it to another data controller when:

• The processing is based on consent.
• The data has been provided by the interested individual.
• The processing is carried out by automated means.

When exercising your right to data portability, you are also entitled to have your personal data transmitted directly from one controller to another, where technically feasible.
Individuals also have the right to effective judicial protection and may file a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency, if they believe that the processing of their personal data violates the Regulation.

For what purpose do we process your personal data?

When a user interacts with this website —whether by commenting on a post, sending an email to the owner, subscribing, or making a purchase— they provide personal information for which SPTRANSFER is responsible. This information may include personal data such as their IP address, name, physical address, email address, phone number, and other relevant details. By providing this information, the user consents to its collection, use, management, and storage by SPTRANSFER, as outlined in the Legal Notice and this Privacy Policy.

There are different systems for collecting personal information, and we process the data provided by individuals through the following methods:

• Contact form: We request the following personal data: Name, Email, and any additional information provided in the Message field. This data is used to respond to user inquiries, such as requests, questions, complaints, or comments regarding the information on the website, the services provided, or the processing of personal data.

• User registration form: When filling out the "Create an account" section, we request the following personal data: Full Name, Email, and Password.
  Additionally, non-identifiable data is collected through cookies downloaded onto the user's device while browsing this website, as detailed in the cookie policy
  SPTRANSFER does not share personally identifiable data with third parties without prior consent.

Legal basis for processing your data

SPTRANSFER is authorized to process your personal data based on the consent of the data subject, as stated in Article 6.1.a of the GDPR.

Data retention period

The personal data provided will be retained as long as a commercial relationship is maintained and, where applicable, for the necessary years to comply with legal obligations or until the data subject requests its deletion.

Security measures

SPTRANSFER is committed to the proper use and processing of users' personal data, ensuring their confidentiality, using them in accordance with their intended purpose, and complying with the obligation to store them securely. The company takes all necessary measures to prevent alteration, loss, unauthorized access, or misuse, in accordance with current data protection regulations.
If a security incident occurs, SPTRANSFER will notify the user without undue delay and will provide relevant information about the incident as soon as it is known.

Accuracy of data

The user is solely responsible for the accuracy of the data submitted to SPTRANSFER thereby releasing the company from any responsibility in this regard.
Users guarantee and are responsible for the accuracy, validity, and authenticity of the personal data provided and agree to keep them properly updated. The user also commits to providing complete and correct information in the contact or subscription form.

Acceptance and consent

The user declares that they have been informed about the conditions concerning the protection of personal data, accepting and consenting to the processing of such data by SPTRANSFER in the manner and for the purposes stated in this Privacy Policy.

Revocability

The consent granted for both the processing and transfer of personal data may be revoked at any time by notifying SPTRANSFER following the terms outlined in this Privacy Policy to exercise their rights.

Changes to the Privacy Policy

SPTRANSFER reserves the right to modify this policy to adapt it to legislative developments and industry practices. In such cases, any changes will be announced on this page with reasonable notice before implementation.