Patient transfer service for clinical studies

Why choose our services

• 1. Specialized transport

  We have vehicles that are adapted and equipped with the necessary tools to assist patients with reduced mobility or people who require special care during transport.

  Many of these patients are elderly, disabled, or need continuous assistance. Therefore, our drivers are trained in assisted mobility techniques, ensuring proper care at all times.

• 2. Compliance with clinical protocols

  Each clinical study follows a specific protocol that determines the visit schedule and the frequency with which patients must attend the research centers. At SP Transfer, we adapt to these schedules, providing a flexible service that ensures patients can meet the study's requirements, regardless of the phase of the clinical trial (Phase I, II, or III).

  Additionally, all our vehicles are disinfected before and after each transfer, complying with the strictest health protocols.

• 3. Punctuality and efficient coordination

  Healthcare coordinators managing clinical studies have a great responsibility in ensuring that patients arrive on time for their appointments. Therefore, we have a transfer coordination system that guarantees strict punctuality and efficiency.

• 4. Transparency and administrative simplification

  The service is managed directly between SP Transfer and the research center or contracting pharmaceutical company, eliminating the tedious task of reviewing taxi receipts, processing reimbursements, or manually verifying each expense. This transparency and simplification of administrative processes not only saves time for the client staff but also reduces errors and ensures the study budget is managed efficiently.

• 5. Elimination of reimbursement and cash advances

  With SP Transfer, volunteer patients do not need to advance payment for the transfer or worry about collecting and submitting taxi receipts. By working directly with the company promoting the study, the service is managed without intermediaries, which reduces the administrative burden and eliminates the need for the patient to pay out of pocket. This prevents patients from accumulating large amounts of money pending reimbursement, a common issue when travel is frequent.

• 6. 24/7 Service

  We are available 24 hours a day, 7 days a week, allowing clinical study coordinators to schedule transfers at any time, even outside regular business hours. This is especially useful for studies that require transfers at unusual hours, such as those involving treatments or tests to be performed at specific times of the day or night.

• 7. Comprehensive Solution for Long-Distance Travel

  For patients who need to travel from distant locations, we provide a transportation solution with comfortable vehicles that are adapted for long journeys, ensuring a smooth arrival at the destination and readiness to participate in the clinical study.

Ensure a positive experience for each patient

One of the greatest challenges in clinical studies is patient dropout, especially when motivation is low and transportation is complicated or expensive. That's why we streamline the process to make the transfer experience as smooth and stress-free as possible.

If the patient has difficulty reaching the clinical center, there is no need to worry, as our door-to-door service offers comfortable vehicles adapted to their needs, providing a comprehensive solution for managing the transfer.

With our quality, comfortable, and secure service, we help create a positive experience for patients, increasing study retention and improving participant satisfaction.

Request the Service Easily

Requesting the patient transportation service for clinical studies with SP Transfer is a quick and easy process:

• 1. Initial contact

  Healthcare coordinators or pharmaceutical industry representatives contact SP Transfer through our website or phone line. Our team specialized in this type of transfer responds to any initial inquiries and provides detailed information about our services.

• 2. Needs assessment

  Once contact is made, we carry out a personalized assessment of the clinical study's needs. This includes factors such as the number of patients, the frequency of transfers, special requirements (such as adapted vehicles or medical assistance during transport), and any other specific study requirements.

• 3. Service planning

  Based on the initial assessment, SP Transfer designs and coordinates a transfer plan that aligns with the clinical study's schedule. We handle all logistics to ensure that each patient receives personalized and safe attention according to the established times.

• 4. Ongoing monitoring and communication

  We continuously monitor the transfers to ensure that logistics operate efficiently. Additionally, we provide direct communication channels to address any issues that may arise.

• 5. Flexibility and adjustments

  Since unforeseen needs or protocol modifications may arise during clinical studies, we quickly and efficiently adjust to these changes, ensuring that patients always receive the best service.

Contact Us Today

Count on a reliable partner who guarantees a safe, punctual, and personalized transfer for clinical study participants. Request our service and ensure that your patients arrive at their appointments comfortably and without logistical worries.